Expert Insurance Claim Advocacy to Simplify the Claims Process, Maximise Your Settlement and Protect Your Interests.
About Us
ClaimGuard is dedicated to helping homeowners navigate the often complex and stressful insurance claims process with confidence. Founded by industry experts Mark Bell and James Brownlow, ClaimGuard offers comprehensive advocacy services, ensuring that clients receive fair treatment and the maximum compensation they deserve.
With over 40 years combined experience in the construction, building inspection, insurance management and property assessment, our team is committed to providing unbiased, professional support every step of the way. From independent damage assessments to managing repairs with our trusted network of vetted builders, ClaimGuard ensures that every aspect of your claim is handled with the utmost care and expertise.
Our goal is to simplify the claims process, protect your rights, and help you recover your home and peace of mind. Whether you’re dealing with storm damage, fire, or other covered incidents, ClaimGuard is here to advocate for you, ensuring a smooth, fair, and efficient claims experience.
Claims Management Team
James Brownlow- Senior Claims Manager
James Brownlow is the founder and lead advocate at ClaimGuard, bringing over 20 years of experience in the construction and insurance claims industry. With a strong commitment to ensuring fair treatment for homeowners, James established ClaimGuard to provide expert advocacy and support throughout the insurance claim process.
Throughout his career, James has gained a reputation for successfully negotiating with insurance companies, securing maximum settlements, and guiding clients through even the most complex claims. His hands-on approach ensures that each client receives personalised attention, whether managing repairs, liaising with insurers, or overseeing the entire project from start to finish. James is deeply committed to protecting homeowners' rights and ensuring that they are treated fairly throughout the claims process, which has earned him a reputation as a trusted and reliable advocate in the industry.
James is a carpenter by trade and a registered builder in both Victoria and New South Wales. His extensive construction knowledge and firsthand experience managing insurance panel building companies have given him unique insight into the issues homeowners face. Driven by a passion to ensure homeowners aren’t left high and dry, James works tirelessly to deliver the best possible outcomes for his clients.
Building Assessment Team
Mark Bell- Senior Building Assessor
Mark Bell is the Senior Building Assessor at ClaimGuard, bringing over 25 years of experience in the construction and building assessment industry. With a keen eye for detail and a deep understanding of building codes, regulations, and repair processes, Mark plays a crucial role in ensuring that all damage is accurately assessed and properly documented for insurance claims.
Throughout his career, Mark has worked across a range of residential, commercial, and industrial projects, providing expert assessments for both pre-purchase inspections and post-damage evaluations. His expertise in identifying hidden damage, structural integrity concerns, and the true scope of repair needs makes him an invaluable asset to ClaimGuard and its clients.
Mark’s dedication to providing unbiased, thorough assessments ensures that homeowners receive fair and accurate claims evaluations. He works closely with insurance companies, contractors, and homeowners to ensure that every aspect of a claim is fully understood and properly handled, ultimately helping clients secure the compensation they deserve.
With his extensive experience, professionalism, and commitment to client satisfaction, Mark has earned a reputation as a trusted and respected building assessor in the industry.
What our Clients are Saying
Contact Us
Address
73 Collins St, Melbourne VIC 3000, Australia
Phone
(03) 83515753